---
canonical: "https://www.softatlas.io/360-agency/products/chat-360"
name: "CHAT 360"
provider: "360.Agency"
category: "Customer Experience / Live Chat & Messaging / Omnichannel Messaging"
review_count: 0
ai_powered: false
website: "https://360.agency/en/solutions-for-dealership/customer-relationship-management/chat-360-our-own-managed-and-connected-instant-messaging-system"
updated: "2026-07-13"
---

# CHAT 360

By [360.Agency](/360-agency.md)

An instant messaging system for managing customer interactions and enhancing communication.

## Features
- Integrate with CRM 360 for synchronized customer data
- Connect with Facebook Messenger for expanded reach
- Provide 24/7 customer support with dedicated agents
- Generate qualified leads through data collection
- Schedule appointments directly through chat
- Record and store conversations for training and tracking
- Offer multilingual support in French and English
- Respond to customer inquiries in less than a minute

## Built for
SALES, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/360-agency/products/chat-360