---
canonical: "https://www.softatlas.io/aloware/products/business-sms"
name: "Business SMS"
provider: "Aloware"
category: "Customer Experience / Live Chat & Messaging / Omnichannel Messaging"
review_count: 0
ai_powered: false
website: "https://aloware.com/products/business-texting"
updated: "2026-07-30"
---

# Business SMS

By [Aloware](/aloware.md)

Business SMS allows companies to send and receive text messages to engage with customers, promote offers, and manage communications effectively.

## Features
- Send and receive text messages directly from CRM systems
- Automate SMS campaigns with AI SMS bots
- Launch targeted, compliant bulk SMS broadcasts
- Track SMS engagement with delivery and response metrics
- Manage SMS compliance with opt-in and opt-out flows
- Integrate seamlessly with CRM platforms like HubSpot and Salesforce
- Use SMS templates and AI suggestions for quick responses
- Support multimedia messaging with images, PDFs, and videos

## Built for
SALES, CUSTOMER_SUPPORT, MARKETERS

Source: https://www.softatlas.io/aloware/products/business-sms