---
canonical: "https://www.softatlas.io/aloware/products/csat"
name: "CSAT"
provider: "Aloware"
category: "Customer Experience / Customer Feedback & VoC / Feedback Collection Tools"
review_count: 0
ai_powered: false
website: "https://aloware.com/products/csat"
updated: "2026-07-30"
---

# CSAT

By [Aloware](/aloware.md)

CSAT provides tools to measure customer satisfaction, helping businesses to improve service quality and customer experience.

## Features
- Integrate CSAT surveys into communication workflows
- Receive real-time feedback from customers
- Customize IVR surveys for targeted feedback
- Analyze survey responses in real-time on a dashboard
- Automate surveys post-interaction to capture customer sentiment
- Gain data-driven insights from survey data
- Effortlessly collect feedback after each call
- Connect to CRM systems for seamless data integration

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/aloware/products/csat