Customer Success

27 products

Customer Retention Agent
Momentum
·Customer Success Platforms+1
-
Startdeliver Customer Success Platform
Startdeliver
·Customer Success Platforms
-
Maestro™
Second Nature
·Customer Onboarding Software
-
Resident Onboarding
Second Nature
·Customer Onboarding Software
-
Kapta
Kapta
·Customer Success Platforms
-
Activator
Hook
·Customer Success Platforms
-
Echo
Hook
·Customer Success Platforms
-
Client Onboarding
Aligned
·Customer Onboarding Software
-
Customer Success Hub
Aligned
·Customer Success Platforms+1
-
Customer Success Hub
Zymplify
·Customer Success Platforms
-
Unison Customer Intelligence Engine
Totango
·Customer Success Platforms
-
Catalyst Customer Growth Platform
Totango
·Customer Success Platforms
-
Totango Customer Success Platform
Totango
·Customer Success Platforms
-
Custify
Custify
·Customer Success Platforms
-
ClientSuccess
ClientSuccess
·Customer Success Platforms
-
ChurnZero AI
ChurnZero
·Customer Success Platforms
-
McAfee Assist
McAfee
·Customer Onboarding Software
-
Customer Onboarding
Dock
·Customer Onboarding Software
-
Renewals AI
Entrata
·Property Management Software+1
-
Phano AI Platform
Phano
·Customer Success Platforms
-
Fitness Hub
EGYM
·Customer Onboarding Software
-
Catalyst
Catalyst
·Customer Success Platforms
-
Predict
Pendo
·Customer Success Platforms
-
Gainsight CS
Gainsight
·Customer Success Platforms
-
Vitally
Vitally
·Customer Success Platforms
4.0
Planhat Customer Success Platform
Planhat
·Customer Success Platforms
-
Predictive AI
Splio
·Data Science & ML Platforms+2
-
Customer Success PlatformsMainVoC & CX Management Platforms

The Customer Retention Agent captures churn, sentiment, and feedback proactively to help retain customers by automating post-call tasks and syncing data with Salesforce.

Features

  • Detect churn risk from customer interactions
  • Automate post-call tasks and update Salesforce
  • Capture and log customer feedback and sentiment
  • Sync customer success notes with workflows
  • Receive instant notifications of churn risk in Slack
  • Create and save customer cases automatically
  • Analyze deal data to surface insights
  • Integrate with team tools to streamline processes