Omnichannel Messaging

95 products

Conversations
PinMeTo
·Omnichannel Messaging+1
-
GoTo Connect CX
GoTo
·Cloud Contact Centers+1
-
Debt Collection AI Agent
EVE.calls
·AI Contact Center Agents+2
-
ManyChat
ManyChat
·AI Chatbots+2
-
WhatsApp Business Platform
WhatsApp
·Omnichannel Messaging+2
-
WhatsApp Business
WhatsApp
·Omnichannel Messaging+2
-
Face2Face
Face2Face
·Website Live Chat+2
-
Messaging Inbox
JustCall
·Shared Inboxes+2
-
Novocall
Novocall
·Cloud Contact Centers+2
-
Form2Text
Aloware
·Messaging Automation+2
-
Form2Call
Aloware
·Omnichannel Messaging+2
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RCS Messaging
Aloware
·Omnichannel Messaging+2
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Branded Calling
Aloware
·Omnichannel Messaging+2
-
Bulk SMS
Aloware
·Messaging Automation+2
-
Business SMS
Aloware
·Omnichannel Messaging+2
-
Convoso
Convoso
·Cloud Contact Centers+2
-
Omnichannel Inbox
CallHippo
·Omnichannel Messaging+2
-
WhatsApp Business API
CallHippo
·Omnichannel Messaging+2
-
AI-Powered WhatsApp Agent
ReplyIO
·AI Support Automation+2
-
Chatra
Chatra
·Omnichannel Messaging+2
-
Lead Center
CallRail
·Cloud Contact Centers+2
-
Conversation API
Sinch
·Omnichannel Messaging+2
-
Sinch Contact Pro
Sinch
·Cloud Contact Centers+2
-
Sinch Chatlayer
Sinch
·AI Chatbots+2
-
Contact Center
Nextiva
·Cloud Contact Centers+2
-
XBert
Nextiva
·AI Contact Center Agents+2
-
NEXT Platform
Nextiva
·Cloud Contact Centers+2
-
Conversational Cloud
LivePerson
·AI Chatbots+2
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Live Chat
Tidio
·Website Live Chat+2
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Monetate Concierge
Monetate
·Omnichannel Messaging+2
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Text Agent
HeyHotel
·AI Chatbots+2
-
Chat Messaging
Stream
·In-App Messaging+2
-
RingCentral Contact Center
RingCentral
·Cloud Contact Centers+2
-
Tulip Messaging AI
Tulip
·Omnichannel Messaging+2
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Tulip AI
Tulip
·AI Support Automation+2
-
Clienteling
Tulip
·Omnichannel Messaging+2
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PowerSchool Communications (SchoolMessenger)
PowerSchool
·Omnichannel Messaging+2
-
AI Messaging Agent
Invoca
·AI Support Automation+2
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Leasing Center
Entrata
·Cloud Contact Centers+2
-
Message Center
Entrata
·Messaging Automation+2
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Dialpad Support
Dialpad
·Cloud Contact Centers+2
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Cedar Support
Cedar
·AI Contact Center Agents+2
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Concierge SMS
Recharge
·Omnichannel Messaging+2
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Lime Connect
Lime Technologies
·Omnichannel Messaging+2
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Chat Nube
Nuvemshop
·AI Chatbots+2
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Live Chat
Kommunicate
·Omnichannel Messaging+2
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AI Email Ticketing
Kommunicate
·AI Support Automation+2
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Kompose AI Agent Builder
Kommunicate
·AI Chatbots+2
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Generative AI Chatbot
Kommunicate
·AI Chatbots+2
-
Instaply Multichannel Customer Communication Platform
Instaply
·Omnichannel Messaging+2
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AI Agent for Support
LimeChat
·AI Support Automation+2
-
Customer Communications
Broadridge
·Omnichannel Messaging+2
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TP.ai FAB Connect
TP
·AI Support Automation+2
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easiware Customer Service Platform
easiware
·Omnichannel Support Desks+2
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Communication
Avis-Locataire
·Omnichannel Messaging+2
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Airship Customer Experience Platform
Airship
·Omnichannel Messaging+1
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AI Agents
Zaion
·AI Contact Center Agents+2
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CHAT 360
360.Agency
·Omnichannel Messaging+2
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SMS 360
360.Agency
·Omnichannel Messaging+2
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SMS Messaging
Diabolocom
·Omnichannel Messaging+2
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Omnichannel Contact Center
Diabolocom
·Cloud Contact Centers+2
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Chat
SOCi
·AI Support Automation+3
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Personalized Messaging
Medallia
·Omnichannel Messaging+2
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Messaging AI
Birdeye
·Messaging Automation+2
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Orchestrate
Pendo
·Omnichannel Messaging+3
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Agent Data Platform
Sierra
·AI Support Automation+3
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Shipup Platform
Shipup
·Omnichannel Messaging+2
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WhatsApp Business Platform
Meta
·Omnichannel Messaging
-
LiveChat
LiveChat
·Website Live Chat+2
-
Kustomer Platform
Kustomer
·AI Support Automation+2
-
AI Co-Pilot
Dixa
·AI Support Automation+2
-
Mim AI Agent
Dixa
·AI Contact Center Agents+3
-
Goodays Customer Experience Management Platform
Goodays
·Feedback Collection Tools+3
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Zendesk Copilot
Zendesk
·AI Support Automation+2
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Zendesk AI Agents
Zendesk
·AI Contact Center Agents+3
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Chatbots
Zapier
·AI Chatbots+2
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Twilio Flex
Twilio
·Cloud Contact Centers+2
-
Twilio Conversations
Twilio
·Omnichannel Messaging+2
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Omnichannel Messaging
Ringover
·Cloud Contact Centers+2
-
Customer Hub
Klaviyo
·Omnichannel Messaging+2
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Gorgias AI Agent
Gorgias
·AI Support Automation+2
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Gorgias SMS
Gorgias
·Omnichannel Messaging+2
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Gorgias Helpdesk
Gorgias
·Help Desk Platforms+2
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Front
Front
·Cloud Contact Centers+3
4.5
ElevenAgents
ElevenLabs
·AI Contact Center Agents+2
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Omnichannel Customer Communication
Docaposte
·Omnichannel Messaging+2
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Hearsay Relate
Yext
·Omnichannel Messaging+1
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Odoo Helpdesk
Odoo
·Help Desk Platforms+2
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Intercom Helpdesk
Intercom
·Help Desk Platforms+2
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Freshchat
Freshworks
·Omnichannel Messaging+2
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Freshdesk
Freshworks
·Omnichannel Support Desks+3
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Help Scout Inbox
Help Scout
·Shared Inboxes+2
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Salesforce Service Cloud
Salesforce Service Cloud
·Cloud Contact Centers+2
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Jim
Partoo
·Messaging Automation+3
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Messages
Partoo
·Omnichannel Messaging+3
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Omnichannel MessagingMainReputation Monitoring

Conversations is a multi-channel communication platform that consolidates customer interactions into a single inbox, enabling efficient response management.

Features

  • Consolidate reviews, messages, and mentions into a unified inbox
  • Generate AI-powered smart reply suggestions
  • Automatically detect sentiment and prioritize urgent conversations
  • Auto-route conversations by language for faster resolution
  • Filter spam and block irrelevant messages
  • Respond to hundreds of conversations at once with bulk reply
  • Track performance metrics like reply rates and response times
  • Set up customizable auto-reply flows for reviews
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