Survicate

Survicate lets companies ask their customers and users questions at the right moment and make sense of the answers. Surveys are shown on a website, inside a web product or a mobile app, or sent by email or link, and can be targeted by behavior or user attributes. Standard formats such as NPS, CSAT and CES are available alongside custom questionnaires. Responses are segmented, followed over time, and sent to tools such as CRMs, analytics products and Slack. Its Research Hub uses AI to categorize open-text feedback from surveys and other sources and surface recurring themes. It is used by product, customer experience and marketing teams.