---
canonical: "https://www.softatlas.io/asana-inc/products/asana-service-management"
name: "Asana Service Management"
provider: "Asana"
category: "IT & Security / IT Service & Asset Management / ITSM Platforms"
review_count: 0
ai_powered: false
website: "https://asana.com/product/service-management"
updated: "2026-06-18"
---

# Asana Service Management

By [Asana](/asana-inc.md)

An AI-native enterprise service management platform designed for IT, HR, facilities, and legal teams.

## Features
- Resolve routine requests automatically with AI agents
- Convert requests into projects with one click
- Route work automatically to the right team
- Create a self-learning knowledge base
- Unify ticketing and project execution
- Provide an intuitive intake for every department

## Built for
OPERATIONS

Source: https://www.softatlas.io/asana-inc/products/asana-service-management