---
canonical: "https://www.softatlas.io/avoma/products/conversation-intelligence"
name: "Conversation Intelligence"
provider: "Avoma"
category: "Sales / Revenue Intelligence / Conversation Intelligence"
review_count: 0
ai_powered: true
website: "https://www.avoma.com/conversation-intelligence"
updated: "2026-07-28"
---

# Conversation Intelligence

By [Avoma](/avoma.md)

Conversation Intelligence provides automated call scoring, personalized coaching, and insights into talk patterns and topic trends to increase win rates and reduce onboarding time.

## Features
- Automate call scoring with AI Scorecards
- Deliver personalized coaching at scale
- Capture real-time, speaker-identified transcripts
- Generate structured AI meeting summaries instantly
- Push meeting data to CRM without manual work
- Assist reps with real-time contextual Answer Cards
- Analyze talk patterns and topic trends
- Predict customer churn and deal risks with smart phrase tracking

## Built for
SALES, EXECUTIVES, CUSTOMER_SUPPORT

Source: https://www.softatlas.io/avoma/products/conversation-intelligence