---
canonical: "https://www.softatlas.io/bandwidth/products/conversational-ai"
name: "Conversational AI"
provider: "Bandwidth"
category: "Customer Experience / Conversational AI / AI Voice Agents"
review_count: 0
ai_powered: true
website: "https://www.bandwidth.com/products/conversational-ai"
updated: "2026-07-29"
---

# Conversational AI

By [Bandwidth](/bandwidth.md)

Conversational AI leverages AI technology to enhance customer interactions through natural language processing and automated responses.

## Features
- Integrate voice-enabled virtual agents at the carrier-level
- Support OpenAI's Realtime API for voice calling over SIP
- Connect conversational AI voice agents with edge infrastructure
- Enable independent failover with 5X toll-free redundancy
- Seamlessly integrate conversational AI into contact center call flows
- Deliver real-time streaming for speech-to-speech processing
- Provide low latency for natural conversations
- Ensure full redundancy and reliability with owned network

## Built for
CUSTOMER_SUPPORT, DEVELOPERS, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/bandwidth/products/conversational-ai