---
canonical: "https://www.softatlas.io/bmc/products/bmc-helix"
name: "BMC Helix"
provider: "BMC"
category: "Developer & Engineering / Observability & Monitoring / Infrastructure Monitoring"
review_count: 0
ai_powered: true
website: "https://www.bmc.com/it-solutions/aiops-solutions.html"
updated: "2026-09-12"
---

# BMC Helix

By [BMC](/bmc.md)

BMC Helix is an AIOps platform that leverages AI and machine learning to deliver predictive IT operations management, enabling proactive issue resolution and enhanced service performance.

## Features
- Proactively detect issues before they escalate
- Perform AI-powered root cause analysis
- Provide guided remediation and self-healing
- Optimize costs with AI-assisted strategies
- Monitor mainframe and distributed systems from a single view
- Stream telemetry data via OpenTelemetry into enterprise platforms
- Use predictive analytics for uninterrupted operations
- Translate z/OS metrics into OTel-compatible data

## Built for
OPERATIONS, EXECUTIVES, DEVELOPERS

Source: https://www.softatlas.io/bmc/products/bmc-helix