---
canonical: "https://www.softatlas.io/brandwatch/products/consumer-intelligence"
name: "Consumer Intelligence"
provider: "Brandwatch"
category: "Data & Analytics / Business Intelligence / Business Intelligence Platforms"
review_count: 0
ai_powered: true
website: "https://www.brandwatch.com/suite/consumer-intelligence"
updated: "2026-07-28"
---

# Consumer Intelligence

By [Brandwatch](/brandwatch.md)

Consumer Intelligence helps businesses understand their customers, brand, and market by leveraging AI and deep analytics to make informed decisions.

## Features
- Analyze customer sentiment using AI
- Segment conversations by feedback, complaints, and opinions
- Collect millions of posts, comments, and conversations
- Share insights across your organization with alerts and live reports
- Use image analysis to uncover objects, scenes, actions, and logos
- Set up automated AI-powered email alerts to stakeholders
- Export insights via Excel, PPT, PDF, or API
- Customize data analysis with 50+ live visualizations

## Built for
MARKETERS, EXECUTIVES, CUSTOMER_SUPPORT

Source: https://www.softatlas.io/brandwatch/products/consumer-intelligence