Brevo is an all-in-one customer engagement platform offering email and SMS marketing, automation, CRM, live chat, and transactional email services. It aims to empower businesses with personalized connections and sustainable growth.

Every review is from a verified employee

Overall

3.8

5 reviews

5
1
4
3
3
1
2
0
1
0

Rating by dimension

Setup and Onboarding as a user-
Customer support-
Ease of use-
Value for money-
Features & innovations-

AI overview

Rating by product

Click a product to see its reviews

Showing 5 reviews

Quick review
Employee at Zelty

Frequent User·France

4
September 2026

Outil intuitif et performant, mais qui montre ses limites pour notre usage.

Quick review
Employee at Zelty

Administrator·France

4
September 2026

Very useful, still needs improvement on the CRM part but is perfect to manage reccuring mailing campaigns

Quick review
Employee at Zelty

Occasional User·France

4.5
September 2026

intuitive, easy to pick up and run, complete

Quick review
Carla C.

Marketing·Frequent User·Eleven VMS·France

3
August 2026

The platform is pretty easy to use, however there is not a lot of features and choices in terms of design.

Quick review
Léo G.

Marketing·Administrator·Eleven VMS·France

3.5
August 2026

Brevo is a nice tool full of potential but the UX/UI doesn't really allow adoption accross non-tech people. Email design builder is not satisfying at all. Well manage it can allow teams to easily communicate through the email channel with their email lists.