---
canonical: "https://www.softatlas.io/calltools/products/predictive-dialer"
name: "Predictive Dialer"
provider: "CallTools"
category: "Sales / Sales Engagement / Sales Dialers"
review_count: 0
ai_powered: false
website: "https://calltools.com/predictive-dialer"
updated: "2026-07-30"
---

# Predictive Dialer

By [CallTools](/calltools.md)

The Predictive Dialer is a tool that automates the dialing process to increase contact rates and improve call efficiency by predicting when agents will be available to take the next call.

## Features
- Dial multiple numbers simultaneously and connect agents only when a live person answers
- Filter out voicemails, busy signals, and disconnects automatically
- Adjust dialing pace in real-time based on agent availability and call data
- Provide built-in reporting on calls per agent, talk time, and outcomes
- Enable remote access for agents with cloud-based platform
- Detect answering machines and skip to the next call
- Allow managers to monitor, whisper coach, or barge into calls
- Reduce agent idle time significantly between calls

## Built for
SALES, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/calltools/products/predictive-dialer