---
canonical: "https://www.softatlas.io/categories/customer-experience"
name: "Customer Experience"
path: "Customer Experience"
tool_count: 50
total_tool_count: 217
updated: "2026-08-08"
---

# Customer Experience

Customer Experience tools enhance interactions between businesses and their customers.

## Subcategories
- [Community Platforms](/categories/customer-experience/community-platforms-mnzrkqf4.md)
- [Customer Support](/categories/customer-experience/customer-support.md)
- [Live Chat & Messaging](/categories/customer-experience/live-chat-messaging.md)
- [Call Center / Contact Center](/categories/customer-experience/call-center-contact-center.md)
- [Customer Feedback & VoC](/categories/customer-experience/customer-feedback-voc.md)
- [Customer Success Platforms](/categories/customer-experience/customer-success-platforms.md)
- [Conversational AI](/categories/customer-experience/conversational-ai.md)

## Tools in this category

Ranked by verified rating first among the 1 tool with at least 5 published reviews, then by the number of teams using the tool. A tool with fewer than 5 reviews is listed after those, ranked by adoption instead, never allowed to outrank a well-reviewed tool on the strength of a thin average. Fewer than 10 tools in this category currently clear that floor, so treat this as an early signal, not a mature ranking. Ratings come from professionals who verified a work email at the organization named in their review. Among the 217 vendor tools Atlas tracks in this category, an entry marked "not yet rated on Atlas" has no published review yet, it is listed, not scored as zero.

1. [HubSpot](/hubspot-inc.md) , 4.4/5 from 13 reviews, 65 teams
2. [Intercom](/intercom.md) , not yet rated on Atlas, 12 teams
3. [Odoo](/odoo.md) , 4/5 from only 1 review, below the 5-review floor, not ranked by rating, 8 teams
4. [Zendesk](/zendesk-inc.md) , 4/5 from only 1 review, below the 5-review floor, not ranked by rating, 8 teams
5. [Zapier](/zapier.md) , not yet rated on Atlas, 5 teams
6. [Meta](/meta-platforms-inc.md) , not yet rated on Atlas, 4 teams
7. [Ringover](/ringover-group.md) , not yet rated on Atlas, 4 teams
8. [Front](/front.md) , 4.5/5 from only 1 review, below the 5-review floor, not ranked by rating, 3 teams
9. [ServiceNow](/servicenow.md) , not yet rated on Atlas, 3 teams
10. [Zoho](/zoho-corporation.md) , not yet rated on Atlas, 3 teams
11. [Hotjar](/hotjar.md) , 5/5 from only 1 review, below the 5-review floor, not ranked by rating, 2 teams
12. [monday.com](/monday-com.md) , not yet rated on Atlas, 2 teams
13. [Partoo](/partoo.md) , not yet rated on Atlas, 2 teams
14. [Zoom](/zoom-video-communications-inc.md) , 2.5/5 from only 1 review, below the 5-review floor, not ranked by rating, 2 teams
15. [Blumana](/blumana.md) , not yet rated on Atlas, 1 teams
16. [Catalyst](/catalyst.md) , not yet rated on Atlas, 1 teams
17. [Chameleon](/chameleon.md) , not yet rated on Atlas, 1 teams
18. [Chili Piper](/chili-piper.md) , not yet rated on Atlas, 1 teams
19. [Circle](/circle.md) , not yet rated on Atlas, 1 teams
20. [Creatio](/creatio.md) , not yet rated on Atlas, 1 teams
21. [Crisp](/crisp.md) , not yet rated on Atlas, 1 teams
22. [Docaposte](/docaposte.md) , not yet rated on Atlas, 1 teams
23. [Dock](/dock.md) , not yet rated on Atlas, 1 teams
24. [ElevenLabs](/elevenlabs.md) , not yet rated on Atlas, 1 teams
25. [Freshworks](/freshworks-inc.md) , not yet rated on Atlas, 1 teams
26. [Help Scout](/help-scout.md) , not yet rated on Atlas, 1 teams
27. [Phano](/phano.md) , not yet rated on Atlas, 1 teams
28. [Product Fruits](/product-fruits.md) , not yet rated on Atlas, 1 teams
29. [Siit](/siit.md) , not yet rated on Atlas, 1 teams
30. [Stream](/stream.md) , not yet rated on Atlas, 1 teams
31. [SurveyMonkey](/surveymonkey.md) , not yet rated on Atlas, 1 teams
32. [Survicate](/survicate.md) , not yet rated on Atlas, 1 teams
33. [tolk.ai](/tolk-ai.md) , not yet rated on Atlas, 1 teams
34. [Trustpilot](/trustpilot.md) , not yet rated on Atlas, 1 teams
35. [Twilio](/twilio-inc.md) , not yet rated on Atlas, 1 teams
36. [Vitally](/vitally.md) , not yet rated on Atlas, 1 teams
37. [Vonage](/vonage.md) , not yet rated on Atlas, 1 teams
38. [WeMoms](/wemoms.md) , not yet rated on Atlas, 1 teams
39. [WizVille](/wizville.md) , not yet rated on Atlas, 1 teams
40. [Yext](/yext-inc.md) , not yet rated on Atlas, 1 teams
41. [Yuma](/yuma.md) , not yet rated on Atlas, 1 teams
42. [11x](/11x.md) , not yet rated on Atlas, 0 teams
43. [360.Agency](/360-agency.md) , not yet rated on Atlas, 0 teams
44. [Advice Local](/advice-local.md) , not yet rated on Atlas, 0 teams
45. [Agendize](/agendize.md) , not yet rated on Atlas, 0 teams
46. [Agentforce](/agentforce.md) , not yet rated on Atlas, 0 teams
47. [Airship](/airship.md) , not yet rated on Atlas, 0 teams
48. [Aligned](/aligned.md) , not yet rated on Atlas, 0 teams
49. [Aloware](/aloware.md) , not yet rated on Atlas, 0 teams
50. [amo](/amo.md) , not yet rated on Atlas, 0 teams

Showing the top 50 of 217 tools tracked in this category, ranked highest first.

Source: https://www.softatlas.io/categories/customer-experience