---
canonical: "https://www.softatlas.io/categories/customer-experience/conversational-ai"
name: "Conversational AI"
path: "Customer Experience / Conversational AI"
tool_count: 50
total_tool_count: 50
updated: "2026-08-02"
---

# Conversational AI

Conversational AI tools enable automated interactions through chatbots and voice assistants.

## Subcategories
- [AI Chatbots](/categories/customer-experience/conversational-ai/ai-chatbots.md)
- [AI Voice Agents](/categories/customer-experience/conversational-ai/ai-voice-agents.md)
- [AI Contact Center Agents](/categories/customer-experience/conversational-ai/ai-contact-center-agents.md)
- [Conversational Routing](/categories/customer-experience/conversational-ai/conversational-routing.md)
- [AI Sales Bots](/categories/customer-experience/conversational-ai/ai-sales-bots.md)
- [AI FAQ Automation](/categories/customer-experience/conversational-ai/ai-faq-automation.md)
- [AI Appointment Booking](/categories/customer-experience/conversational-ai/ai-appointment-booking.md)

## Tools in this category

No tool in this category has 5 or more published reviews yet, so this list is ranked by adoption, the number of teams using each tool, not by rating. A rating is shown where one exists, but only as context, never as the ranking key, a single review is not enough to trust for a "best tool" verdict.

1. [Zendesk](/zendesk-inc.md) , 4/5 from only 1 review, below the 5-review floor, not ranked by rating, 8 teams
2. [Zapier](/zapier.md) , not yet rated on Atlas, 5 teams
3. [Ringover](/ringover-group.md) , not yet rated on Atlas, 4 teams
4. [Zoom](/zoom-video-communications-inc.md) , 2.5/5 from only 1 review, below the 5-review floor, not ranked by rating, 2 teams
5. [Chili Piper](/chili-piper.md) , not yet rated on Atlas, 1 teams
6. [ElevenLabs](/elevenlabs.md) , not yet rated on Atlas, 1 teams
7. [Help Scout](/help-scout.md) , not yet rated on Atlas, 1 teams
8. [tolk.ai](/tolk-ai.md) , not yet rated on Atlas, 1 teams
9. [11x](/11x.md) , not yet rated on Atlas, 0 teams
10. [Agendize](/agendize.md) , not yet rated on Atlas, 0 teams
11. [Agentforce](/agentforce.md) , not yet rated on Atlas, 0 teams
12. [Aloware](/aloware.md) , not yet rated on Atlas, 0 teams
13. [Bandwidth](/bandwidth.md) , not yet rated on Atlas, 0 teams
14. [Belvo](/belvo.md) , not yet rated on Atlas, 0 teams
15. [Birdeye](/birdeye.md) , not yet rated on Atlas, 0 teams
16. [BizzyCar](/bizzycar.md) , not yet rated on Atlas, 0 teams
17. [Booxi](/booxi.md) , not yet rated on Atlas, 0 teams
18. [Cedar](/cedar.md) , not yet rated on Atlas, 0 teams
19. [CloudTalk](/cloudtalk.md) , not yet rated on Atlas, 0 teams
20. [Craft AI](/craft-ai.md) , not yet rated on Atlas, 0 teams
21. [Describely](/describely.md) , not yet rated on Atlas, 0 teams
22. [Dixa](/dixa.md) , not yet rated on Atlas, 0 teams
23. [eClinicalWorks](/eclinicalworks.md) , not yet rated on Atlas, 0 teams
24. [EVE.calls](/eve-calls.md) , not yet rated on Atlas, 0 teams
25. [Five9](/five9.md) , not yet rated on Atlas, 0 teams
26. [Flipdish](/flipdish.md) , not yet rated on Atlas, 0 teams
27. [Headspace](/headspace.md) , not yet rated on Atlas, 0 teams
28. [HeyHotel](/heyhotel.md) , not yet rated on Atlas, 0 teams
29. [Invoca](/invoca.md) , not yet rated on Atlas, 0 teams
30. [JustCall](/justcall.md) , not yet rated on Atlas, 0 teams
31. [Kommunicate](/kommunicate.md) , not yet rated on Atlas, 0 teams
32. [Landbot](/landbot.md) , not yet rated on Atlas, 0 teams
33. [LiveChat](/livechat.md) , not yet rated on Atlas, 0 teams
34. [LivePerson](/liveperson.md) , not yet rated on Atlas, 0 teams
35. [ManyChat](/manychat.md) , not yet rated on Atlas, 0 teams
36. [Mindbody](/mindbody.md) , not yet rated on Atlas, 0 teams
37. [My AskAI](/my-askai.md) , not yet rated on Atlas, 0 teams
38. [Nextiva](/nextiva.md) , not yet rated on Atlas, 0 teams
39. [NLPearl](/nlpearl.md) , not yet rated on Atlas, 0 teams
40. [Nuvemshop](/nuvemshop.md) , not yet rated on Atlas, 0 teams
41. [PathFactory](/pathfactory.md) , not yet rated on Atlas, 0 teams
42. [Peakflo](/peakflo.md) , not yet rated on Atlas, 0 teams
43. [RingCentral](/ringcentral.md) , not yet rated on Atlas, 0 teams
44. [Sierra](/sierra.md) , not yet rated on Atlas, 0 teams
45. [Sinch](/sinch.md) , not yet rated on Atlas, 0 teams
46. [Smart Tribune](/smart-tribune.md) , not yet rated on Atlas, 0 teams
47. [Splio](/splio.md) , not yet rated on Atlas, 0 teams
48. [Voiceflow](/voiceflow.md) , not yet rated on Atlas, 0 teams
49. [Weave](/weave.md) , not yet rated on Atlas, 0 teams
50. [Zaion](/zaion.md) , not yet rated on Atlas, 0 teams

Source: https://www.softatlas.io/categories/customer-experience/conversational-ai