---
canonical: "https://www.softatlas.io/categories/customer-experience/customer-feedback-voc"
name: "Customer Feedback & VoC"
path: "Customer Experience / Customer Feedback & VoC"
tool_count: 49
total_tool_count: 49
updated: "2026-08-08"
---

# Customer Feedback & VoC

Collect and analyze customer feedback to improve products and services.

## Subcategories
- [NPS Platforms](/categories/customer-experience/customer-feedback-voc/nps-platforms.md)
- [Market Research Platforms](/categories/customer-experience/customer-feedback-voc/market-research-platforms-mqjp2vz2.md)
- [Survey Platforms](/categories/customer-experience/customer-feedback-voc/survey-platforms.md)
- [Review Management](/categories/customer-experience/customer-feedback-voc/review-management.md)
- [Feedback Collection Tools](/categories/customer-experience/customer-feedback-voc/feedback-collection-tools.md)
- [Customer Sentiment Analysis](/categories/customer-experience/customer-feedback-voc/customer-sentiment-analysis.md)
- [VoC Analytics](/categories/customer-experience/customer-feedback-voc/voc-analytics.md)
- [Reputation Monitoring](/categories/customer-experience/customer-feedback-voc/reputation-monitoring.md)
- [Store Feedback Tools](/categories/customer-experience/customer-feedback-voc/store-feedback-tools.md)
- [Closed-Loop Feedback](/categories/customer-experience/customer-feedback-voc/closed-loop-feedback.md)

## Tools in this category

No tool in this category has 5 or more published reviews yet, so this list is ranked by adoption, the number of teams using each tool, not by rating. A rating is shown where one exists, but only as context, never as the ranking key, a single review is not enough to trust for a "best tool" verdict.

1. [Hotjar](/hotjar.md) , 5/5 from only 1 review, below the 5-review floor, not ranked by rating, 2 teams
2. [Partoo](/partoo.md) , not yet rated on Atlas, 2 teams
3. [Blumana](/blumana.md) , not yet rated on Atlas, 1 teams
4. [Chameleon](/chameleon.md) , not yet rated on Atlas, 1 teams
5. [Product Fruits](/product-fruits.md) , not yet rated on Atlas, 1 teams
6. [SurveyMonkey](/surveymonkey.md) , not yet rated on Atlas, 1 teams
7. [Survicate](/survicate.md) , not yet rated on Atlas, 1 teams
8. [Trustpilot](/trustpilot.md) , not yet rated on Atlas, 1 teams
9. [WizVille](/wizville.md) , not yet rated on Atlas, 1 teams
10. [Advice Local](/advice-local.md) , not yet rated on Atlas, 0 teams
11. [Agendize](/agendize.md) , not yet rated on Atlas, 0 teams
12. [Aloware](/aloware.md) , not yet rated on Atlas, 0 teams
13. [Avis-Locataire](/avis-locataire.md) , not yet rated on Atlas, 0 teams
14. [Beamer](/beamer.md) , not yet rated on Atlas, 0 teams
15. [Birdeye](/birdeye.md) , not yet rated on Atlas, 0 teams
16. [Calix](/calix.md) , not yet rated on Atlas, 0 teams
17. [Chatmeter](/chatmeter.md) , not yet rated on Atlas, 0 teams
18. [Contentsquare](/contentsquare.md) , not yet rated on Atlas, 0 teams
19. [Crazy Egg](/crazy-egg.md) , not yet rated on Atlas, 0 teams
20. [Custplace](/custplace.md) , not yet rated on Atlas, 0 teams
21. [Diabolocom](/diabolocom.md) , not yet rated on Atlas, 0 teams
22. [Dovetail](/dovetail.md) , not yet rated on Atlas, 0 teams
23. [Feedier](/feedier.md) , not yet rated on Atlas, 0 teams
24. [Feefo](/feefo.md) , not yet rated on Atlas, 0 teams
25. [G2](/g2.md) , not yet rated on Atlas, 0 teams
26. [Goodays](/goodays.md) , not yet rated on Atlas, 0 teams
27. [Guest Suite](/guest-suite.md) , not yet rated on Atlas, 0 teams
28. [Joyous](/joyous.md) , not yet rated on Atlas, 0 teams
29. [Keatext](/keatext.md) , not yet rated on Atlas, 0 teams
30. [Kickbox](/kickbox.md) , not yet rated on Atlas, 0 teams
31. [Klaviyo](/klaviyo.md) , not yet rated on Atlas, 0 teams
32. [Medallia](/medallia.md) , not yet rated on Atlas, 0 teams
33. [Olo](/olo.md) , not yet rated on Atlas, 0 teams
34. [Olvy](/olvy.md) , not yet rated on Atlas, 0 teams
35. [Potloc](/potloc.md) , not yet rated on Atlas, 0 teams
36. [Qualtrics](/qualtrics.md) , not yet rated on Atlas, 0 teams
37. [QuestionPro](/questionpro.md) , not yet rated on Atlas, 0 teams
38. [Refiner](/refiner.md) , not yet rated on Atlas, 0 teams
39. [Reputation](/reputation.md) , not yet rated on Atlas, 0 teams
40. [ResellerRatings](/resellerratings.md) , not yet rated on Atlas, 0 teams
41. [Rio SEO](/rio-seo.md) , not yet rated on Atlas, 0 teams
42. [Sierra](/sierra.md) , not yet rated on Atlas, 0 teams
43. [Skeepers](/skeepers.md) , not yet rated on Atlas, 0 teams
44. [Talkdesk](/talkdesk.md) , not yet rated on Atlas, 0 teams
45. [Talkwalker](/talkwalker.md) , not yet rated on Atlas, 0 teams
46. [Trusted Shops](/trusted-shops.md) , not yet rated on Atlas, 0 teams
47. [Uberall](/uberall.md) , not yet rated on Atlas, 0 teams
48. [User Interviews](/user-interviews.md) , not yet rated on Atlas, 0 teams
49. [Zaion](/zaion.md) , not yet rated on Atlas, 0 teams

Source: https://www.softatlas.io/categories/customer-experience/customer-feedback-voc