---
canonical: "https://www.softatlas.io/categories/customer-experience/customer-feedback-voc/customer-sentiment-analysis"
name: "Customer Sentiment Analysis"
path: "Customer Experience / Customer Feedback & VoC / Customer Sentiment Analysis"
tool_count: 49
total_tool_count: 49
updated: "2026-07-30"
---

# Customer Sentiment Analysis

These tools analyze customer feedback to gauge their feelings about products or services.

## Tools in this category

No tool in this category has 5 or more published reviews yet, so this list is ranked by adoption, the number of teams using each tool, not by rating. A rating is shown where one exists, but only as context, never as the ranking key, a single review is not enough to trust for a "best tool" verdict.

1. [Hotjar](/hotjar.md) , 5/5 from only 1 review, below the 5-review floor, not ranked by rating, 2 teams
2. [Partoo](/partoo.md) , not yet rated on Atlas, 2 teams
3. [Blumana](/blumana.md) , not yet rated on Atlas, 1 teams
4. [Chameleon](/chameleon.md) , not yet rated on Atlas, 1 teams
5. [SurveyMonkey](/surveymonkey.md) , not yet rated on Atlas, 1 teams
6. [Survicate](/survicate.md) , not yet rated on Atlas, 1 teams
7. [Trustpilot](/trustpilot.md) , not yet rated on Atlas, 1 teams
8. [WizVille](/wizville.md) , not yet rated on Atlas, 1 teams
9. [Advice Local](/advice-local.md) , not yet rated on Atlas, 0 teams
10. [Aloware](/aloware.md) , not yet rated on Atlas, 0 teams
11. [Avis-Locataire](/avis-locataire.md) , not yet rated on Atlas, 0 teams
12. [Birdeye](/birdeye.md) , not yet rated on Atlas, 0 teams
13. [Bodyguard](/bodyguard.md) , not yet rated on Atlas, 0 teams
14. [Calix](/calix.md) , not yet rated on Atlas, 0 teams
15. [Chatmeter](/chatmeter.md) , not yet rated on Atlas, 0 teams
16. [CloudTalk](/cloudtalk.md) , not yet rated on Atlas, 0 teams
17. [Contentsquare](/contentsquare.md) , not yet rated on Atlas, 0 teams
18. [Crazy Egg](/crazy-egg.md) , not yet rated on Atlas, 0 teams
19. [CTM](/ctm.md) , not yet rated on Atlas, 0 teams
20. [Custplace](/custplace.md) , not yet rated on Atlas, 0 teams
21. [Entrata](/entrata.md) , not yet rated on Atlas, 0 teams
22. [Esker](/esker.md) , not yet rated on Atlas, 0 teams
23. [Feedier](/feedier.md) , not yet rated on Atlas, 0 teams
24. [Goodays](/goodays.md) , not yet rated on Atlas, 0 teams
25. [Guest Suite](/guest-suite.md) , not yet rated on Atlas, 0 teams
26. [Handwrite](/handwrite.md) , not yet rated on Atlas, 0 teams
27. [Headspace](/headspace.md) , not yet rated on Atlas, 0 teams
28. [Invoca](/invoca.md) , not yet rated on Atlas, 0 teams
29. [Joyous](/joyous.md) , not yet rated on Atlas, 0 teams
30. [Keatext](/keatext.md) , not yet rated on Atlas, 0 teams
31. [Kickbox](/kickbox.md) , not yet rated on Atlas, 0 teams
32. [Medallia](/medallia.md) , not yet rated on Atlas, 0 teams
33. [Monetate](/monetate.md) , not yet rated on Atlas, 0 teams
34. [Olo](/olo.md) , not yet rated on Atlas, 0 teams
35. [Olvy](/olvy.md) , not yet rated on Atlas, 0 teams
36. [Qualtrics](/qualtrics.md) , not yet rated on Atlas, 0 teams
37. [QuestionPro](/questionpro.md) , not yet rated on Atlas, 0 teams
38. [Refiner](/refiner.md) , not yet rated on Atlas, 0 teams
39. [Reputation](/reputation.md) , not yet rated on Atlas, 0 teams
40. [RingCentral](/ringcentral.md) , not yet rated on Atlas, 0 teams
41. [Rio SEO](/rio-seo.md) , not yet rated on Atlas, 0 teams
42. [Sierra](/sierra.md) , not yet rated on Atlas, 0 teams
43. [Solidroad](/solidroad.md) , not yet rated on Atlas, 0 teams
44. [Talkdesk](/talkdesk.md) , not yet rated on Atlas, 0 teams
45. [Talkwalker](/talkwalker.md) , not yet rated on Atlas, 0 teams
46. [Totango](/totango.md) , not yet rated on Atlas, 0 teams
47. [Trusted Shops](/trusted-shops.md) , not yet rated on Atlas, 0 teams
48. [Uberall](/uberall.md) , not yet rated on Atlas, 0 teams
49. [Zaion](/zaion.md) , not yet rated on Atlas, 0 teams

Source: https://www.softatlas.io/categories/customer-experience/customer-feedback-voc/customer-sentiment-analysis