---
canonical: "https://www.softatlas.io/categories/customer-experience/customer-success-platforms"
name: "Customer Success Platforms"
path: "Customer Experience / Customer Success Platforms"
tool_count: 20
total_tool_count: 20
updated: "2026-07-30"
---

# Customer Success Platforms

Customer success platforms help businesses manage and improve customer relationships and satisfaction.

## Subcategories
- [Customer Health Scoring](/categories/customer-experience/customer-success-platforms/customer-health-scoring.md)
- [Onboarding Management](/categories/customer-experience/customer-success-platforms/onboarding-management.md)
- [Renewal Management](/categories/customer-experience/customer-success-platforms/renewal-management.md)
- [Churn Prediction](/categories/customer-experience/customer-success-platforms/churn-prediction.md)
- [Success Playbooks](/categories/customer-experience/customer-success-platforms/success-playbooks.md)
- [Adoption Analytics](/categories/customer-experience/customer-success-platforms/adoption-analytics.md)

## Tools in this category

No tool in this category has 5 or more published reviews yet, so this list is ranked by adoption, the number of teams using each tool, not by rating. A rating is shown where one exists, but only as context, never as the ranking key, a single review is not enough to trust for a "best tool" verdict.

1. [Catalyst](/catalyst.md) , not yet rated on Atlas, 1 teams
2. [Dock](/dock.md) , not yet rated on Atlas, 1 teams
3. [Phano](/phano.md) , not yet rated on Atlas, 1 teams
4. [Product Fruits](/product-fruits.md) , not yet rated on Atlas, 1 teams
5. [Vitally](/vitally.md) , not yet rated on Atlas, 1 teams
6. [Aligned](/aligned.md) , not yet rated on Atlas, 0 teams
7. [ChurnZero](/churnzero.md) , not yet rated on Atlas, 0 teams
8. [ClientSuccess](/clientsuccess.md) , not yet rated on Atlas, 0 teams
9. [Custify](/custify.md) , not yet rated on Atlas, 0 teams
10. [EGYM](/egym.md) , not yet rated on Atlas, 0 teams
11. [Gainsight](/gainsight.md) , not yet rated on Atlas, 0 teams
12. [Hook](/hook.md) , not yet rated on Atlas, 0 teams
13. [Kapta](/kapta.md) , not yet rated on Atlas, 0 teams
14. [McAfee](/mcafee.md) , not yet rated on Atlas, 0 teams
15. [Pendo](/pendo.md) , not yet rated on Atlas, 0 teams
16. [Planhat](/planhat.md) , not yet rated on Atlas, 0 teams
17. [Second Nature](/second-nature.md) , not yet rated on Atlas, 0 teams
18. [Totango](/totango.md) , not yet rated on Atlas, 0 teams
19. [Userlane](/userlane.md) , not yet rated on Atlas, 0 teams
20. [Zymplify](/zymplify.md) , not yet rated on Atlas, 0 teams

Source: https://www.softatlas.io/categories/customer-experience/customer-success-platforms