--- canonical: "https://www.softatlas.io/categories/customer-experience/customer-support/help-desk-platforms" name: "Help Desk Platforms" path: "Customer Experience / Customer Support / Help Desk Platforms" tool_count: 27 total_tool_count: 27 updated: "2026-07-30" --- # Help Desk Platforms Platforms that manage customer support inquiries and ticketing. ## Tools in this category No tool in this category has 5 or more published reviews yet, so this list is ranked by adoption, the number of teams using each tool, not by rating. A rating is shown where one exists, but only as context, never as the ranking key, a single review is not enough to trust for a "best tool" verdict. 1. [Intercom](/intercom.md) , not yet rated on Atlas, 12 teams 2. [Odoo](/odoo.md) , 4/5 from only 1 review, below the 5-review floor, not ranked by rating, 8 teams 3. [Zendesk](/zendesk-inc.md) , 4/5 from only 1 review, below the 5-review floor, not ranked by rating, 8 teams 4. [Front](/front.md) , 4.5/5 from only 1 review, below the 5-review floor, not ranked by rating, 3 teams 5. [ServiceNow](/servicenow.md) , not yet rated on Atlas, 3 teams 6. [Zoho](/zoho-corporation.md) , not yet rated on Atlas, 3 teams 7. [monday.com](/monday-com.md) , not yet rated on Atlas, 2 teams 8. [Help Scout](/help-scout.md) , not yet rated on Atlas, 1 teams 9. [Siit](/siit.md) , not yet rated on Atlas, 1 teams 10. [Composio](/composio.md) , not yet rated on Atlas, 0 teams 11. [Drake Software](/drake-software.md) , not yet rated on Atlas, 0 teams 12. [easiware](/easiware.md) , not yet rated on Atlas, 0 teams 13. [Gorgias](/gorgias.md) , not yet rated on Atlas, 0 teams 14. [Insightly](/insightly.md) , not yet rated on Atlas, 0 teams 15. [Kayako](/kayako.md) , not yet rated on Atlas, 0 teams 16. [Klark](/klark.md) , not yet rated on Atlas, 0 teams 17. [Klaviyo](/klaviyo.md) , not yet rated on Atlas, 0 teams 18. [Kommunicate](/kommunicate.md) , not yet rated on Atlas, 0 teams 19. [LeadSquared](/leadsquared.md) , not yet rated on Atlas, 0 teams 20. [LiveAgent](/liveagent.md) , not yet rated on Atlas, 0 teams 21. [LiveChat](/livechat.md) , not yet rated on Atlas, 0 teams 22. [McAfee](/mcafee.md) , not yet rated on Atlas, 0 teams 23. [Solidroad](/solidroad.md) , not yet rated on Atlas, 0 teams 24. [SugarCRM](/sugarcrm.md) , not yet rated on Atlas, 0 teams 25. [TaskMinions](/taskminions.md) , not yet rated on Atlas, 0 teams 26. [Teamwork](/teamwork.md) , not yet rated on Atlas, 0 teams 27. [Tidio](/tidio.md) , not yet rated on Atlas, 0 teams Source: https://www.softatlas.io/categories/customer-experience/customer-support/help-desk-platforms