---
canonical: "https://www.softatlas.io/categories/customer-experience/customer-support/knowledge-base-software"
name: "Knowledge Base Software"
path: "Customer Experience / Customer Support / Knowledge Base Software"
tool_count: 6
total_tool_count: 6
updated: "2026-07-30"
---

# Knowledge Base Software

Knowledge base software organizes information and resources for customer support and self-service.

## Tools in this category

No tool in this category has 5 or more published reviews yet, so this list is ranked by adoption, the number of teams using each tool, not by rating. A rating is shown where one exists, but only as context, never as the ranking key, a single review is not enough to trust for a "best tool" verdict.

1. [Crisp](/crisp.md) , not yet rated on Atlas, 1 teams
2. [Help Scout](/help-scout.md) , not yet rated on Atlas, 1 teams
3. [LiveAgent](/liveagent.md) , not yet rated on Atlas, 0 teams
4. [Mayday](/mayday.md) , not yet rated on Atlas, 0 teams
5. [Smart Tribune](/smart-tribune.md) , not yet rated on Atlas, 0 teams
6. [Solidroad](/solidroad.md) , not yet rated on Atlas, 0 teams

Source: https://www.softatlas.io/categories/customer-experience/customer-support/knowledge-base-software