---
canonical: "https://www.softatlas.io/categories/customer-experience/customer-support/omnichannel-support-desks"
name: "Omnichannel Support Desks"
path: "Customer Experience / Customer Support / Omnichannel Support Desks"
tool_count: 29
total_tool_count: 29
updated: "2026-07-30"
---

# Omnichannel Support Desks

Support customer inquiries across multiple channels from a single platform.

## Tools in this category

No tool in this category has 5 or more published reviews yet, so this list is ranked by adoption, the number of teams using each tool, not by rating. A rating is shown where one exists, but only as context, never as the ranking key, a single review is not enough to trust for a "best tool" verdict.

1. [Zendesk](/zendesk-inc.md) , 4/5 from only 1 review, below the 5-review floor, not ranked by rating, 8 teams
2. [Ringover](/ringover-group.md) , not yet rated on Atlas, 4 teams
3. [ServiceNow](/servicenow.md) , not yet rated on Atlas, 3 teams
4. [Zoho](/zoho-corporation.md) , not yet rated on Atlas, 3 teams
5. [Creatio](/creatio.md) , not yet rated on Atlas, 1 teams
6. [Docaposte](/docaposte.md) , not yet rated on Atlas, 1 teams
7. [Freshworks](/freshworks-inc.md) , not yet rated on Atlas, 1 teams
8. [Yuma](/yuma.md) , not yet rated on Atlas, 1 teams
9. [Avaya](/avaya.md) , not yet rated on Atlas, 0 teams
10. [Calix](/calix.md) , not yet rated on Atlas, 0 teams
11. [CallHippo](/callhippo.md) , not yet rated on Atlas, 0 teams
12. [Composio](/composio.md) , not yet rated on Atlas, 0 teams
13. [easiware](/easiware.md) , not yet rated on Atlas, 0 teams
14. [Esker](/esker.md) , not yet rated on Atlas, 0 teams
15. [Gorgias](/gorgias.md) , not yet rated on Atlas, 0 teams
16. [iAdvize](/iadvize.md) , not yet rated on Atlas, 0 teams
17. [Insightly](/insightly.md) , not yet rated on Atlas, 0 teams
18. [Instaply](/instaply.md) , not yet rated on Atlas, 0 teams
19. [Kayako](/kayako.md) , not yet rated on Atlas, 0 teams
20. [Klaviyo](/klaviyo.md) , not yet rated on Atlas, 0 teams
21. [LeadSquared](/leadsquared.md) , not yet rated on Atlas, 0 teams
22. [LiveAgent](/liveagent.md) , not yet rated on Atlas, 0 teams
23. [Sprinklr](/sprinklr.md) , not yet rated on Atlas, 0 teams
24. [SugarCRM](/sugarcrm.md) , not yet rated on Atlas, 0 teams
25. [Talkdesk](/talkdesk.md) , not yet rated on Atlas, 0 teams
26. [TaskMinions](/taskminions.md) , not yet rated on Atlas, 0 teams
27. [Teamwork](/teamwork.md) , not yet rated on Atlas, 0 teams
28. [Tidio](/tidio.md) , not yet rated on Atlas, 0 teams
29. [Voiptime Cloud](/voiptime-cloud.md) , not yet rated on Atlas, 0 teams

Source: https://www.softatlas.io/categories/customer-experience/customer-support/omnichannel-support-desks