---
canonical: "https://www.softatlas.io/categories/customer-experience/live-chat-messaging/shared-inboxes"
name: "Shared Inboxes"
path: "Customer Experience / Live Chat & Messaging / Shared Inboxes"
tool_count: 8
total_tool_count: 8
updated: "2026-07-30"
---

# Shared Inboxes

These tools allow teams to manage and respond to shared customer inquiries.

## Tools in this category

No tool in this category has 5 or more published reviews yet, so this list is ranked by adoption, the number of teams using each tool, not by rating. A rating is shown where one exists, but only as context, never as the ranking key, a single review is not enough to trust for a "best tool" verdict.

1. [Front](/front.md) , 4.5/5 from only 1 review, below the 5-review floor, not ranked by rating, 3 teams
2. [Partoo](/partoo.md) , not yet rated on Atlas, 2 teams
3. [Crisp](/crisp.md) , not yet rated on Atlas, 1 teams
4. [Help Scout](/help-scout.md) , not yet rated on Atlas, 1 teams
5. [CallHippo](/callhippo.md) , not yet rated on Atlas, 0 teams
6. [Gorgias](/gorgias.md) , not yet rated on Atlas, 0 teams
7. [JustCall](/justcall.md) , not yet rated on Atlas, 0 teams
8. [Teamwork](/teamwork.md) , not yet rated on Atlas, 0 teams

Source: https://www.softatlas.io/categories/customer-experience/live-chat-messaging/shared-inboxes