---
canonical: "https://www.softatlas.io/certinia/products/certinia-customer-success-cloud"
name: "Certinia Customer Success Cloud"
provider: "Certinia"
category: "Customer Experience / Customer Success / Customer Success Platforms"
review_count: 0
format: "PLATFORM_PRODUCT"
ai_powered: true
website: "https://www.certinia.com/"
updated: "2026-11-05"
---

# Certinia Customer Success Cloud

By [Certinia](/certinia.md)

Customer success application for onboarding, adoption tracking and renewals.

## Features
- Plan customer onboarding
- Track adoption and health
- Manage renewals
- Coordinate success activities
- Report on customer outcomes

## Built for
CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/certinia/products/certinia-customer-success-cloud