AI Conversation Intelligence
No reviews yetA suite of AI tools that provide instant call summaries, smart tagging, sentiment analysis, and more to enhance call insights and performance.
Contact Center AnalyticsCustomer Sentiment AnalysisAI Contact Center Agents
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Features
Generate instant call summaries and smart tagging
Perform sentiment analysis on calls
Extract key topics from every call
Auto-generate notes with key call takeaways and send them to CRM
Auto-score calls based on custom criteria
Provide multi-lingual call transcription
Analyze talk vs. listen ratio per call
Identify trending topics across multiple conversations
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