Clozd

Clozd helps B2B companies understand why they win and lose deals, why customers churn and how implementations go. It runs buyer and customer interviews, either led by trained human interviewers or assisted by AI agents that ask follow-up questions, then stores transcripts and findings in a decision intelligence platform. Teams can search and analyze the feedback, including through an AI-powered search tool, and share insights with sales, product and marketing. The company covers win-loss, churn, customer experience, implementation and market research programs, and also offers an expert network for interviews with industry specialists.