---
canonical: "https://www.softatlas.io/contentsquare/products/voice-of-customer"
name: "Voice of Customer"
provider: "Contentsquare"
category: "Customer Experience / Customer Feedback & VoC / Feedback Collection Tools"
review_count: 0
ai_powered: false
website: "https://contentsquare.com/platform/voice-of-customer"
updated: "2026-06-18"
---

# Voice of Customer

By [Contentsquare](/contentsquare.md)

Voice of Customer collects feedback to understand customer actions and turns insights into actionable strategies.

## Features
- Launch AI-powered, customizable surveys in seconds
- Replay user sessions to understand feedback context
- Analyze user sentiment with AI summary reports
- Collect ongoing feedback with a visible feedback button
- Launch NPS® surveys to measure customer loyalty
- Conduct exit intent surveys to understand user behavior
- Test concepts and designs with user feedback
- Connect feedback with user behavior insights

## Built for
MARKETERS, CUSTOMER_SUPPORT, EXECUTIVES

Source: https://www.softatlas.io/contentsquare/products/voice-of-customer