---
canonical: "https://www.softatlas.io/craft-ai/products/assistant-conversationnel"
name: "Assistant Conversationnel"
provider: "Craft AI"
category: "Customer Experience / Conversational AI / AI Chatbots"
review_count: 0
ai_powered: false
website: "https://www.craft.ai/en/craft-ai-assistant-ia"
updated: "2026-07-13"
---

# Assistant Conversationnel

By [Craft AI](/craft-ai.md)

Assistant Conversationnel is a conversational AI tool designed to automate customer interactions and enhance customer support through intelligent dialogue management.

## Features
- Automate customer interactions through intelligent dialogue management
- Deploy AI agents via a secure API
- Integrate business data from document repositories and databases
- Monitor agent performance and prevent hallucinations
- Analyze application usage and end-user satisfaction
- Optimize cloud and infrastructure costs with FinOps tools
- Manage access rights and generative AI features by team and user
- Connect and automate workflows with everyday applications

## Built for
CUSTOMER_SUPPORT, OPERATIONS, DEVELOPERS, EXECUTIVES

Source: https://www.softatlas.io/craft-ai/products/assistant-conversationnel