AOPs

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Agent Operating Procedures (AOPs) for defining agent workflows in natural language, enabling rapid iteration and optimization.

AI Customer Service Agents

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Define agent workflows in natural language

Integrate with existing support tools

Trace agent reasoning and audit behavior

Set rules for brand voice and escalations

Conduct live A/B testing and simulations

Automatically create workflows from conversation transcripts

Manage agent lifecycle with Duet AI partner

Version control with Git-based tracking

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