---
canonical: "https://www.softatlas.io/decagon/products/experiments"
name: "Experiments"
provider: "Decagon"
category: "Customer Experience / Conversational AI / AI Customer Service Agents"
review_count: 0
ai_powered: true
website: "https://decagon.ai/product/experiments"
updated: "2026-10-05"
---

# Experiments

By [Decagon](/decagon.md)

Live A/B testing for validating and iterating on AI logic to ensure reliability and performance.

## Features
- Conduct A/B testing on live traffic
- Run concurrent, non-overlapping experiments
- Measure impact on CSAT and deflection
- Monitor key metrics across control and variable groups
- Set p-value threshold for statistical significance
- Allocate custom traffic for experiments
- Track experiments with status labels
- Roll out changes based on performance data

## Built for
DEVELOPERS, CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/decagon/products/experiments