---
canonical: "https://www.softatlas.io/dialpad/products/dialpad-ai-contact-center"
name: "Dialpad AI Contact Center"
provider: "Dialpad"
category: "Customer Experience / Call Center / Contact Center / Cloud Contact Centers"
review_count: 0
ai_powered: false
website: "https://www.dialpad.com/fr/ai-contact-center"
updated: "2026-07-20"
---

# Dialpad AI Contact Center

By [Dialpad](/dialpad.md)

Dialpad AI Contact Center is a platform that enables businesses to manage a high-performing contact center with real-time AI tools, enhancing customer service and operational efficiency.

## Features
- Automate high-volume interactions with AI-powered voice and digital agents
- Provide real-time AI coaching and suggestions to agents during calls
- Integrate seamlessly with applications like Salesforce, Zendesk, and Microsoft Teams
- Analyze customer sentiment and post-call interactions for improved satisfaction
- Distribute calls intelligently to reduce average handling time
- Generate automatic call summaries and insights
- Measure CSAT on 100% of calls for continuous improvement
- Optimize workforce management with AI-driven tools

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/dialpad/products/dialpad-ai-contact-center