---
canonical: "https://www.softatlas.io/dialpad/products/dialpad-support"
name: "Dialpad Support"
provider: "Dialpad"
category: "Customer Experience / Call Center / Contact Center / Cloud Contact Centers"
review_count: 0
ai_powered: false
website: "https://www.dialpad.com/fr/business-communications"
updated: "2026-07-20"
---

# Dialpad Support

By [Dialpad](/dialpad.md)

Dialpad Support is a communication platform that integrates voice, chat, SMS, and email to provide a seamless customer support experience.

## Features
- Integrate voice, chat, SMS, and email for seamless support
- Automate call and meeting summaries with AI Recaps
- Provide real-time call transcription and voicemail transcription
- Facilitate smooth call transfers and device switching
- Offer AI-powered coaching and guidance for support teams
- Ensure secure and private communications
- Integrate with platforms like Salesforce, Zendesk, and Microsoft Teams
- Deploy quickly with cloud-based configuration

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/dialpad/products/dialpad-support