---
canonical: "https://www.softatlas.io/dock/products/customer-onboarding"
name: "Customer Onboarding"
provider: "Dock"
category: "Customer Experience / Customer Success Platforms / Onboarding Management"
review_count: 0
ai_powered: false
website: "https://dock.us/solutions/customer-onboarding"
updated: "2026-07-23"
---

# Customer Onboarding

By [Dock](/dock.md)

Customer Onboarding provides tools to streamline the onboarding process, helping teams close deals faster and improve customer satisfaction.

## Features
- Create personalized customer onboarding hubs
- Share project plans, onboarding content, and forms in one collaborative space
- Create templated success plans with phases, tasks, and due dates
- Embed content such as videos, articles, forms, and slide decks
- Track onboarding engagement and progress
- Gather customer data with survey forms and file upload buttons
- Provide self-serve resource hubs for customers
- Collaborate on project plans with checklists and kanban boards

## Built for
SALES, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/dock/products/customer-onboarding