---
canonical: "https://www.softatlas.io/dydu/products/callbots"
name: "Callbots"
provider: "Dydu"
category: "Customer Experience / Conversational AI / AI Voice Agents"
review_count: 0
ai_powered: true
website: "https://www.dydu.ai/en/products/callbot"
updated: "2026-10-05"
---

# Callbots

By [Dydu](/dydu.md)

Callbots handle customer calls automatically, providing 24/7 service and reducing call center congestion by pre-qualifying requests and handling calls outside working hours.

## Features
- Handle customer calls automatically
- Pre-qualify customer requests
- Integrate with existing platforms via API
- Provide voice assistance in natural language
- Escalate calls to a call center agent with feedback
- Manage incident tickets with file numbers
- Schedule appointments automatically
- Understand advanced data such as dates and locations

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/dydu/products/callbots