---
canonical: "https://www.softatlas.io/entrata/products/residentportal"
name: "ResidentPortal"
provider: "Entrata"
category: "Customer Experience / Customer Support / Self-Service Portals"
review_count: 0
ai_powered: false
website: "https://www.entrata.com/products/residentportal"
updated: "2026-07-20"
---

# ResidentPortal

By [Entrata](/entrata.md)

ResidentPortal is a platform that enhances the resident experience by providing online access to services and information.

## Features
- Provide 24/7 access for residents to pay rent and submit work orders
- Allow residents to view documents and community information online
- Enable residents to create and coordinate community events
- Automate posting of payments and work orders to accounting or maintenance systems
- Customize portal messages and alerts for residents
- Facilitate buying and selling of items through an integrated community wall
- Offer a centralized hub for managing resident information and communication
- Track and analyze resident behavior and preferences for tailored services

## Built for
OPERATIONS, CUSTOMER_SUPPORT

Source: https://www.softatlas.io/entrata/products/residentportal