---
canonical: "https://www.softatlas.io/evaluagent/products/ai-agent-observability"
name: "AI Agent Observability"
provider: "Evaluagent"
category: "Artificial Intelligence / AI Agents / AI Customer Service Agents"
review_count: 0
ai_powered: false
website: "https://evaluagent.net"
updated: "2026-07-16"
---

# AI Agent Observability

By [Evaluagent](/evaluagent.md)

AI Agent Observability provides tools to observe, detect, and improve every AI conversation, including detecting hallucinations and tracking customer sentiment over time.

## Features
- Observe AI conversations in real time
- Detect AI hallucinations
- Track customer sentiment over time
- Improve AI conversation quality

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/evaluagent/products/ai-agent-observability