---
canonical: "https://www.softatlas.io/feefo/products/feedback-and-reviews"
name: "Feedback and Reviews"
provider: "Feefo"
category: "Customer Experience / Customer Feedback & VoC / Feedback Collection Tools"
review_count: 0
ai_powered: false
website: "https://business.feefo.com/products/feedback-and-reviews"
updated: "2026-07-28"
---

# Feedback and Reviews

By [Feefo](/feefo.md)

Collect, manage, and syndicate authentic product and service user-generated content from real customers across the full customer journey, with multichannel feedback collection.

## Features
- Collect product and service reviews
- Share reviews on social media
- Automate review requests and reminders
- Manage reviews from a single hub
- Customize review questions
- Collect feedback via multiple channels
- Generate AI-powered replies to reviews
- Integrate with CRM and ecommerce platforms

## Built for
MARKETERS, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/feefo/products/feedback-and-reviews