---
canonical: "https://www.softatlas.io/fin/products/fin-api-platform"
name: "Fin API Platform"
provider: "Fin"
category: "Artificial Intelligence / AI Agents / AI Customer Service Agents"
review_count: 0
ai_powered: false
website: "https://fin.ai/api-platform"
updated: "2026-09-12"
---

# Fin API Platform

By [Fin](/fin.md)

The Fin API Platform allows businesses to extend Fin's capabilities with custom actions, workflows, and integrations, enabling seamless connectivity with third-party systems and enhancing customer service operations.

## Features
- Build custom agents powered by specialized customer service models
- Access generative models for answer generation
- Retrieve knowledge using optimized retrieval models
- Rank content by relevance with reranking models
- Integrate retrieval-augmented generation pipelines
- Enhance customer interactions with latency-sensitive APIs
- Ground models in customer-specific knowledge bases
- Reduce hallucinations in AI-generated responses

## Built for
DEVELOPERS, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/fin/products/fin-api-platform