---
canonical: "https://www.softatlas.io/gainsight/products/gainsight-customer-communities"
name: "Gainsight Customer Communities"
provider: "Gainsight"
category: "Customer Experience / Community Platforms / Customer Communities"
review_count: 0
ai_powered: false
website: "https://www.gainsight.com/customer-communities/"
updated: "2026-06-19"
---

# Gainsight Customer Communities

By [Gainsight](/gainsight.md)

Online community platform for customer self-service, engagement, and feedback.

## Features
- Host a branded customer community and forum
- Enable self-service knowledge and peer Q&A
- Capture and manage product ideas and feedback
- Gamify community participation to drive engagement
- Connect community activity to customer success health data

Source: https://www.softatlas.io/gainsight/products/gainsight-customer-communities