---
canonical: "https://www.softatlas.io/happyfox/products/happyfox-help-desk"
name: "HappyFox Help Desk"
provider: "HappyFox"
category: "Customer Experience / Customer Support / Help Desk Software"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: true
website: "https://www.happyfox.com/helpdesk/"
updated: "2026-10-24"
---

# HappyFox Help Desk

By [HappyFox](/happyfox.md)

Ticketing help desk that centralizes email, phone, chat and social requests, with a knowledge base, automation rules, reporting and AI agents.

## Features
- Convert email, phone and social requests into tickets
- Route tickets automatically with Smart Rules
- Publish a self-service knowledge base
- Automate repetitive tasks with AI agents
- Track ticket activity and agent performance
- Capture details with custom ticket fields
- Audit changes with admin logs

## Built for
CUSTOMER_SUPPORT

Source: https://www.softatlas.io/happyfox/products/happyfox-help-desk