---
canonical: "https://www.softatlas.io/heyhotel/products/voice-agent"
name: "Voice Agent"
provider: "HeyHotel"
category: "Customer Experience / Conversational AI / AI Voice Agents"
review_count: 0
ai_powered: true
launched: 2026
website: "https://heyhotel.ai/solutions/voiceagent"
updated: "2026-07-24"
---

# Voice Agent

By [HeyHotel](/heyhotel.md)

The Voice Agent is an AI-powered solution that handles voice interactions with hotel guests, providing assistance and managing requests efficiently.

## Features
- Automatically answer incoming calls
- Transcribe and store all conversations
- Provide multi-language support
- Route calls based on topic
- Perform real-time call monitoring through a dashboard
- Make outbound calls for reservation confirmations and surveys
- Analyze call data in real time
- Integrate with existing switchboard systems

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/heyhotel/products/voice-agent