---
canonical: "https://www.softatlas.io/hubspot-inc/products/service-hub"
name: "Service Hub"
provider: "HubSpot"
category: "Customer Experience / Customer Support / AI Support Automation"
review_count: 0
ai_powered: true
website: "https://www.hubspot.com/products/service"
updated: "2026-06-18"
---

# Service Hub

By [HubSpot](/hubspot-inc.md)

Customer service software offering free and premium plans to support customers at scale and improve retention.

## Features
- Resolve customer queries 24/7 with AI customer agent
- Scale customer service with a help desk
- Identify opportunities to improve customer health
- Automate sales prospecting with AI
- Research customers faster with AI data agent
- Integrate with favorite apps through HubSpot Marketplace
- Organize customer data on one platform
- Drive retention through customer health insights

## Built for
CUSTOMER_SUPPORT, MARKETERS, SALES, OPERATIONS

Source: https://www.softatlas.io/hubspot-inc/products/service-hub