---
canonical: "https://www.softatlas.io/infovista/products/vistacx"
name: "VistaCX"
provider: "Infovista"
category: "Developer & Engineering / Observability & Monitoring / Real User & Synthetic Monitoring"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: true
website: "https://www.infovista.com/vistacx-continuous-cx-assurance"
updated: "2026-10-23"
---

# VistaCX

By [Infovista](/infovista.md)

Customer experience assurance for enterprise contact centers, testing and monitoring IVR, AI agents and customer journeys.

## Features
- Run synthetic tests of customer journeys
- Load test contact center capacity
- Test IVR and conversational AI flows
- Monitor real customer journeys
- Measure agent experience and voice quality
- Map IVR menus automatically

## Built for
CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/infovista/products/vistacx