---
canonical: "https://www.softatlas.io/ivanti/products/it-service-management"
name: "IT Service Management"
provider: "Ivanti"
category: "IT & Security / IT Service & Asset Management / ITSM Platforms"
review_count: 0
ai_powered: false
website: "https://www.ivanti.com/en-au/service-management"
updated: "2026-07-20"
---

# IT Service Management

By [Ivanti](/ivanti.md)

IT Service Management optimizes operations with AI-driven automation, minimizing downtime, reducing costs, and improving employee experience.

## Features
- Automate incident resolution with AI-driven workflows
- Manage the full lifecycle of hardware and software assets
- Discover network-connected users and endpoints
- Streamline HR service management with automation
- Optimize facilities operations with automated workflows
- Unify governance, risk, and compliance management
- Integrate security operations with automatic vulnerability remediation
- Enhance project execution with portfolio management tools

## Built for
OPERATIONS, CUSTOMER_SUPPORT, DEVELOPERS, EXECUTIVES

Source: https://www.softatlas.io/ivanti/products/it-service-management