---
canonical: "https://www.softatlas.io/justcall/products/virtual-phone-answering"
name: "Virtual Phone Answering"
provider: "JustCall"
category: "Customer Experience / Call Center / Contact Center / Cloud Contact Centers"
review_count: 0
ai_powered: false
website: "https://justcall.io/product/virtual-phone-answering"
updated: "2026-07-30"
---

# Virtual Phone Answering

By [JustCall](/justcall.md)

A professional phone answering service that engages callers and captures messages.

## Features
- Engage callers and capture messages
- Route calls automatically to the right agents
- Record calls automatically for quality improvement
- Provide 24/7 call answering service
- Integrate with CRM for automated workflows
- Transcribe calls with AI-based summaries
- Analyze customer sentiment
- Distribute calls using automated call distribution

## Built for
SALES, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/justcall/products/virtual-phone-answering