Kapta is a post-sales platform designed to enhance customer retention and revenue growth for large account teams. It integrates with existing tools to provide real-time customer data, insights, and actions.
About Kapta
Kapta offers a system of action that goes beyond traditional CRM by providing AI-enabled insights and actions. It is specifically built for large account teams to maximize the potential of strategic, long-term customer relationships and identify upsell opportunities.
Customer Health ScoringChurn PredictionRenewal Management
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Features
Capture the full enterprise account story in one place
Generate visual views of product and service penetration
Provide real-time account health scores
Harness AI to surface actionable recommendations
Facilitate value-added Quarterly Business Reviews (QBRs)
Create and track account plans tied to real-time activity
Manage renewals proactively
Conduct whitespace analysis for upsell and cross-sell opportunities