---
canonical: "https://www.softatlas.io/liveagent/products/liveagent-live-chat"
name: "LiveAgent Live Chat"
provider: "LiveAgent"
category: "Customer Experience / Live Chat & Messaging / Website Live Chat"
review_count: 0
ai_powered: false
website: "https://www.liveagent.com/live-chat-software"
updated: "2026-07-28"
---

# LiveAgent Live Chat

By [LiveAgent](/liveagent.md)

LiveAgent Live Chat offers real-time communication with website visitors, helping to increase conversions and resolve customer inquiries quickly.

## Features
- Provide real-time website chat
- Use AI agents to handle customer questions 24/7
- Seamlessly hand over conversations from AI to human agents
- Route chats by department, priority, language, or agent availability
- Store chat transcripts, customer details, and ticket history together
- Integrate with CRM, ecommerce, CMS, and payment tools
- Generate reports on chat volume, satisfaction, and response trends
- Offer proactive chat invitations

## Built for
CUSTOMER_SUPPORT, SALES, MARKETERS, OPERATIONS

Source: https://www.softatlas.io/liveagent/products/liveagent-live-chat