---
canonical: "https://www.softatlas.io/liveperson/products/conversational-cloud"
name: "Conversational Cloud"
provider: "LivePerson"
category: "Customer Experience / Conversational AI / AI Chatbots"
review_count: 0
ai_powered: true
website: "https://www.liveperson.com/products/conversational-cloud"
updated: "2026-07-28"
---

# Conversational Cloud

By [LivePerson](/liveperson.md)

Conversational Cloud is an AI platform that delivers personalized digital experiences by identifying customer intent, enhancing customer engagement, and optimizing conversations.

## Features
- Identify customer intent using AI
- Enhance customer engagement with conversational intelligence
- Optimize conversations through data and insights
- Integrate with CRM, marketing, and data platforms
- Empower agents to review and approve AI responses
- Provide multi-channel communication options
- Automate customer interactions with AI chatbots
- Analyze conversational data for consumer insights

## Built for
CUSTOMER_SUPPORT, SALES, MARKETERS, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/liveperson/products/conversational-cloud