---
canonical: "https://www.softatlas.io/mayday/products/mayday-knowledge"
name: "Mayday Knowledge"
provider: "Mayday"
category: "Productivity & Collaboration / Knowledge Management / AI Knowledge Assistants"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: true
launched: 2022
website: "https://www.mayday.fr/en/produit/fonctionnalites"
updated: "2026-06-10"
---

# Mayday Knowledge

By [Mayday](/mayday.md)

Mayday Knowledge centralizes and disseminates business knowledge using AI, reducing time wasted by agents and improving productivity.

## Features
- Centralize business knowledge in one place as a single source of truth.
- Import historical knowledge from platforms like Drive, Sharepoint, Wiki, and intranet.
- Manage access with granular roles and permissions.
- Structure knowledge with interactive decision trees.
- Customize content with various formats like video or GIF.
- AI-enhanced search engine with advanced content search and automatic suggestions.
- Real-time notifications to advisors with tracking of open rates.
- Semantic analysis to manage duplicates and check for obsolescence.

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/mayday/products/mayday-knowledge