---
canonical: "https://www.softatlas.io/mayday/products/mayday-selfcare"
name: "Mayday Selfcare"
provider: "Mayday"
category: "Customer Experience / Customer Support / Knowledge Base Software"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: true
launched: 2022
website: "https://www.mayday.fr/en/solution/logiciel-faq"
updated: "2026-06-10"
---

# Mayday Selfcare

By [Mayday](/mayday.md)

Mayday Selfcare enables customers to autonomously resolve their queries through an intelligent FAQ and widget.

## Features
- 100% customizable customer portal with options for logo, colors, fonts, and custom code
- Dashboard tracking for analytics to identify effective or obsolete content
- AI-enhanced search engine that understands customer problems and suggests appropriate knowledge
- Dedicated knowledge managers to help customize the knowledge base
- Reduces contact rates and increases customer satisfaction
- Streamlined solutions for seamless customer relations
- Integrates with favorite tools for enhanced functionality
- Improves first contact resolution rate and boosts customer satisfaction

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/mayday/products/mayday-selfcare