---
canonical: "https://www.softatlas.io/mitel/products/mitel-cx"
name: "Mitel CX"
provider: "Mitel"
category: "Customer Experience / Contact Center / Cloud Contact Centers"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: true
website: "https://www.mitel.com/products/mitel-cx"
updated: "2026-10-23"
---

# Mitel CX

By [Mitel](/mitel.md)

Contact center software that manages customer interactions across voice and digital channels.

## Features
- Route customer contacts across voice and digital channels
- Monitor agent and queue performance
- Build IVR and self-service flows
- Report on contact center activity

## Built for
CUSTOMER_SUPPORT

Source: https://www.softatlas.io/mitel/products/mitel-cx